Rajan Travel (RTC)What we collect
When you send an enquiry we collect your name, mobile number, the service you need, your location (Narsingdi or elsewhere) and any note you write. If we open a file for you, we may also keep your first name, service and status so you can track it on our Track page.
When you message us on WhatsApp, WhatsApp's own policy applies to that chat.
Why we collect it
Only to reply to your enquiry, process the service you ask for, and keep our records. We do not sell your information.
Documents
Passports, ID and other documents you send us are used only for your application. We share them only with the embassy, airline, hotel, government office or institution involved in your request. Please do not send documents we have not asked for.
Where it is stored and for how long
Enquiries and file-tracking records are stored in a secured Firebase (Google) database that only RTC staff can open. We keep enquiry details while your work is open and for a reasonable period afterwards for follow-up, accounts and legal needs, then delete or anonymise them. Documents you send on WhatsApp are kept only as long as needed for your application.
Analytics, ads and cookies
We use Google Analytics, Google Ads and Meta Pixel to understand which pages and ads bring enquiries. These tools may use cookies or similar technology. You can block them in your browser settings; the website still works.
Your choices
You can ask us to correct or delete your enquiry or file record. Call +880 2227720014, WhatsApp +880 1711 773086 or email rajantravelrtc@gmail.com. We may need to keep some records where the law or an ongoing application requires it.
বাংলায় সংক্ষেপে
আপনার নাম, মোবাইল নম্বর ও সেবার তথ্য আমরা শুধু আপনার কাজ করার জন্য রাখি, বিক্রি বা অন্যকে দিই না। কাগজপত্র শুধু সংশ্লিষ্ট দূতাবাস, এয়ারলাইন বা অফিসে জমা দিতে ব্যবহার হয়। তথ্য মুছতে বা সংশোধন করতে চাইলে ফোন বা হোয়াটসঅ্যাপে জানান।